Providers
Quality Corner
Substance Use Disorder and/or Mental Illness Discharges
There are three specific HEDIS measures that focus on patients recently discharged from the emergency department or hospital for substance use and/or mental illness.
Read this month’s Quality Corner article to review best practices for these HEDIS follow-up measures.
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Provider ResourcesExtra Benefits for Our Members
AmeriHealth Caritas North Carolina has added electric nonmedical breast pumps for expectant or new parents. Visit Extra Benefits for more information on the value-added services available for members.
Helpful resources
If you have questions, you can call AmeriHealth Caritas North Carolina Provider Services at 1-888-738-0004.
- Contact your Account Executive.
The best relationships are formed by staying in touch. If you have questions about us, contact your dedicated Account Executive. - Questions and answers.
Do you have a question about working with AmeriHealth Caritas North Carolina? Start here. - Let us know/Member Intervention Request Form (PDF)
Request assistance for member needs regarding specialty referrals, education and support, maternity care, transportation, value added benefits, and other support services. - Find a form.
We compiled all our forms in one spot to help save you time. - Get credentialed.
North Carolina's Department of Health and Human Services (NCDHSS) has a centralized, one-stop provider enrollment application and credentialing process to reduce the provider's administrative burden of becoming an in-network provider. For more information regarding enrollment providers can call the NCTracks call center at 1-800-688-6696, fax 1-855-710-1965 or email NCTracksProvider@nctracks.com. - Find a health care provider, drug or pharmacy.
Use our directory to find other providers in our network. - Learn more about our claims and billing process.
See how to get your payment quickly, electronically, or by paper check.