Join AmeriHealth Caritas North Carolina.

For more than 35 years, AmeriHealth Caritas has helped people get care and stay well. Now, we are bringing our experience in Medicaid managed care to North Carolina with a new health care plan, AmeriHealth Caritas North Carolina.

Visit ncmedicaidplans.gov to enroll.
Pregnant Woman

Helping You Get the Care You Need

Managing your health care alone can be hard, especially if you are dealing with many health problems at the same time. AmeriHealth Caritas North Carolina understands members' needs. As a member, you may have a Care Manager on your health care team.

If you are assigned a Care Manager, your Care Manager can:

  • Set up your appointments and help arrange for transportation to and from your health care provider.
  • Help you in reaching your goals to better manage your ongoing health conditions.
  • Answer questions about what your medicines do and how to take them.
  • Follow up with your providers or specialists about your care.
  • Connect you to helpful resources in your community.
  • Help you continue to receive the care you need if you switch health plans or providers.
Children Reading

Supporting You in Staying Well

A variety of extra benefits and programs are available to AmeriHealth Caritas North Carolina members. These are in addition to their regular Medicaid benefits. Certain terms and conditions may apply.

  • Adults ages 21 – 64 can receive an additional pair of glasses and one extra eye exam every two years.
  • Eligible members age 18 or younger may receive in-home visit services to help manage asthma. Asthma navigators can work with you and your child to teach you and your child how to:
    • Help control asthma.
    • Avoid triggers.
    • Use provided supplies to control allergies.
  • If you have a high-risk pregnancy, community health workers can provide you with support and education to help you learn about:
    • Prenatal and well-child visits.
    • Choosing a health care provider for your child.
    • Connecting you to community resources.

Find out more about value-added services here.

Child Getting Checkup

Building Healthy Communities

At AmeriHealth Caritas North Carolina, we support all aspects of our members' lives. From health outreach to opioid prevention to job training and more, our approach to managed care cares for the whole person.

  • Any eligible member age 18 or younger may receive a membership, at no cost, to participating Boys and Girls Clubs throughout North Carolina.
  • Qualifying members are eligible to receive up to six months of WW® membership each benefit year ($250 value).
  • Our Mission GED® program supports members in preparing and taking tests to earn their GED.
  • Eligible members receive at no cost a smartphone, including:
    • Voicemail.
    • Caller ID.
    • Call waiting.
    • Monthly minutes at no cost to you.
    • Unlimited text.
    • 4.5 GB of data per month.
Man Drinking Water

CARE Card Rewards Program*

Earn rewards on your CARE Card by doing certain things that help you stay healthy.

  • Earn $25 for completing your Care Needs Screening within 90 days of enrolling with the plan.
  • Earn $20 every year for child and adult well visits (age 2 and older).
  • Earn $10 for each prenatal care appointment you attend (up to 7 per pregnancy).

Members have even more ways to earn. Join today to get started.

* Earn up to $75 value in cash and non-cash goods and services each state fiscal year ending June 30.

Father and Children on Phone

Stay Informed

Call Member Services at 1-855-375-8811 (TTY 1-866-209-6421), 24 hours a day, seven days a week. Get answers to questions about your benefits. If English is not your first language, we can help. We have access to interpreter services and can help answer your questions in your language. Learn more about this service in our non-discrimination language notice (PDF).

Available to members on July 1, 2021.

Download our app* on Google Play™ or Apple App Store® to:

  • See an electronic version of your ID card. Fax it from your phone to your provider.
  • Find a provider or pharmacy in the network that's right for you.
  • Access the member handbook and more.

Download the Bright Start Plus℠ family mobile app* for health information right at your fingertips:

  • Pregnancy trackers.
  • Milestone information.
  • Vaccination and weight tracker.
  • Health tips for all ages.

* Standard message and data fees may apply.

We are AmeriHealth Caritas North Carolina

We are a national leader in Medicaid managed care. We work with your health care providers to coordinate care for children and adults.

To enroll in a health plan, call 1-833-870-5500 (TTY 1-833-870-5588) or visit ncmedicaidplans.gov.

Visit ncmedicaidplans.gov

Members may not be eligible for all rewards listed. Program rewards are subject to change. To find out if you are eligible for rewards listed, call Member Services at 1-855-375-8811 (TTY 1-866-209-6421), 24 hours a day, seven days a week.