AmeriHealth Caritas North Carolina Extra Benefits for Members

High-risk pregnancy care

If you have a high-risk pregnancy, community health workers can help provide you with support and education about prenatal and well-child visits, choosing a primary care provider (PCP) for your child and connecting you to community resources.

Breast pumps and supplies

ACNC offers electric non-medical breast pumps for expecting or new moms who are between 28 weeks gestation and 12 months postpartum. The benefit also includes 270 milk storage bags every three months for up to one year. This benefit is limited to one pump per member per lifetime. For more information, call Aeroflow, our breast pump provider, at 1-844-867-9890, or visit the Aeroflow website at aeroflowbreastpumps.com. Aeroflow has dedicated specialists to work with you, handle all questions, check eligibility and get the necessary prescription on your behalf.

Infant car seats

ACNC will send a free infant car seat to a member who has completed at least one prenatal visit in their first trimester. To earn the reward, your provider will need to attest to the date of the visit and request a car seat using our Let Us Know: Member Intervention Request form (PDF), located on our website under Provider Manuals, Policies and Forms. The fillable form must be completed by the provider and faxed to the Rapid Response and Outreach Team at 1-833-816-2262. Once the form has been received, the car seat will be mailed to the member’s address indicated on the form.

Please be sure your provider and your local Division of Social Services (DSS) have your current address so that our records are up to date.

Baby diapers and wipes

ACNC will send a box of diapers and a box of baby wipes to a member who has completed their postpartum visit within the recommended time frame (on or between 7 and 84 days after delivery). This reward will be generated once the claim is received for the postpartum visit. Items will be mailed to the member’s address on record.

Please be sure your provider and your local DSS have your current address so that our records are up to date.

Bright Start^® program

ACNC wants to support you in having the healthiest pregnancy possible. We can help you choose a provider that is right for you, help you arrange prenatal and postpartum visits, assign a maternity Care Manager to help support you throughout your pregnancy, and provide you with information and resources to help you and your baby get off to a healthy start. Read more about the Bright Start program.

Baby showers

A celebration for expecting and new moms at our Wellness & Opportunity Centers or partner organizations. ACNC Baby Showers promote prenatal and postpartum health to help reduce disparities and better serve communities of need in North Carolina. Find out about baby showers and other events hosted by our Wellness & Opportunity Centers.

Boys and Girls Clubs

Any eligible members aged 18 or younger may receive a membership, at no cost, to participating Boys and Girls Clubs. Contact ACNC Member Services 1-855-375-8811 (TTY 1-866-209-6421) for a list of available clubs.

Asthma navigation

ACNC members aged 18 or younger, who are identified by Care Managers, may receive in-home visit services. Asthma navigators can work with you and your child to teach you how to help control asthma, avoid triggers and provide supplies to control allergies.

WW (WeightWatchers) voucher

You may qualify for a WW membership at no cost. The program provides members in-person or online classes and coaching. Call ACNC Member Services at 1-855-375-8811 (TTY 1-866-209-6421) to enroll.

CARE card

You can earn rewards for healthy activities, like health screenings and regular checkups for you and your child. Qualified members can use the ACNC CARE Card to shop at some stores. To receive a CARE Card, complete a new member Care Needs Screening or recommended health screening or test.

You cannot use your rewards to purchase alcohol, tobacco or firearms. Rewards expire 12 months after your most recent reward or upon member disenrollment. Your rewards may not be converted to cash. Rewards earned in a fiscal year (July 1 – June 30) cannot exceed $75. Read more about CARE Card rewards.

Living Beyond Your Pain

This chronic pain management program can help you improve your pain management skills through education and collaboration with health care providers. Through this program, ACNC offers you access to pain management alternatives if you have been prescribed opioids.

Flexible recovery

ACNC offers a flexible benefit when you successfully complete a non-hospital substance use disorder (SUD) treatment stay. This benefit can be used for services such as transportation to and from support group meetings, like Alcoholics Anonymous (AA) and Narcotics Anonymous (NA). Contact ACNC Member Services at 1-855-375-8811 (TTY 1-866-209-6421).

Home meals

Eligible members who are identified by care managers can receive up to two meals per day, for up to seven days, once per year, at no cost. You may qualify if you are:

• A new mother who has been diagnosed with a substance use disorder (SUD) and is not yet engaged in a recovery program or who does not qualify for a recovery program
• Ages 21 through 64 and have been diagnosed with diabetes or heart disease

Smoking Cessation Services

AmeriHealth Caritas North Carolina can connect you to a program to help you stop smoking. Learn more about our programs, such as Quit for Life^®, or contact ACNC Member Services at 1-855-375-8811 (TTY 1-866-209-6421).

Opioid Misuse Prevention

Opioids are powerful prescription medicines that can be the right choice for treating severe pain. However, opioids may also have serious side effects, such as addiction and overdose. You can receive support for safe and appropriate opioid use through our Opioid Misuse Prevention program. Contact ACNC Member Services at 1-855-375-8811 (TTY 1-866-209-6421).

Adult vision

ACNC offers adults ages 21 through 64 an additional pair of glasses and one extra eye exam every two years. With the Medicaid benefit, ACNC members can receive a total of two pairs of glasses and two eye exams every two years. Contact ACNC Member Services at 1-855-375-8811 (TTY 1-866-209-6421).

Transportation

ACNC can provide eligible members round trips to and from non-emergency medical appointments and ACNC Wellness & Opportunity Centers. Visit ACNC’s Transportation benefit page for more information.

Mission GED

Mission GED is a special program that can help you reach your goal of achieving your high school equivalency (HSE) diploma. ACNC can provide qualifying members with testing vouchers so you can take practice and regular tests for an HSE diploma at no cost to you. We also can connect qualified applicants to resources that can help you get ready to take the test. Learn more about the Mission GED program.