Provider Training
Our provider training sessions and education materials are resources that can assist you in providing care to our members. We are committed to helping to ensure that all participating providers are compliant with AmeriHealth Caritas North Carolina (ACNC) standards, federal regulations and North Carolina state regulations.
Training schedules
| Training | Date(s) and time(s) | Additional information and registration links |
|---|---|---|
| Behavioral Health Boot Camp ECHO Clinic: This six-part series will provide an overview of behavioral health factors and best practices for improving the behavioral health care of members through collaboration and support. |
1st and 3rd Wednesdays, Monthly,
February 5, 2025
February 19, 2025
March 5, 2025
March 19, 2025
April 2, 2025
April 16, 2025
Noon – 1 p.m.
|
Participants who complete components of this series can earn continuing medical education (CME) credits for physicians and continuing education units (CEU) for nurses through the University of New Mexico (UNM). In the subject line of the email, put ACNC Behavioral Health ECHO Series. |
| Behavioral Health Provider Network Management Webinar Series |
2nd Thursday, quarterly,
January 9, 2025
April 10, 2025
July 10, 2025
October 9, 2025
Noon – 1 p.m. |
Register |
| Training | Date(s) and time(s) | Registration link |
|---|---|---|
| Registering for and Using NaviNet | Fourth Tuesday, monthly, (except December) 1 p.m. – 2 p.m.
|
Register |
| Date | Time | Registration link |
|---|---|---|
| Second Tuesday of every month | Noon – 1 p.m. ET | Register |
This webinar is an informal Q&A session specifically for the home health providers that bill taxonomy code 251E00000X. These providers are required to bill with EVV. For a more complete description of services, see NCDHHS Medicaid Clinical Coverage Policy 3A for Home Health Services.
During our time together, each Wednesday at 5 p.m., we will provide additional support and education for home health providers to prepare for the state’s reimplementation. A new hard launch date has not been announced. ACNC will discuss the necessary steps to establish a connection with the vendor, HHAeXchange, and cover how to bill claims.
Register for an upcoming session.
Ongoing educational opportunities
The following trainings and materials are available to review:
- Cultural Awareness and Responsiveness Training Opportunities, Continuing Medical Education (CME) Credits, and Resources for Providers
- EPSDT Training and Webinar
- Long Term Services and Supports (LTSS) provider training presentation (PDF)
- Medicaid Expansion Provider Training (PDF)
- Non-Emergency Medical Transportation (NEMT) (PDF)
- NC Integrated Care for Kids (NC InCK) and the Alternative Payment Model (APM) (PDF)
- Provider orientation presentation (PDF)
- Tribes of North Carolina training (PDF)