Behavioral Health Care
AmeriHealth Caritas North Carolina encourages and supports a holistic approach to health care, integrating behavioral and physical care to support our members in getting care and staying well. The resources below are available to assist our providers in delivering high-quality care and achieving improved health outcomes.
Behavioral health training
- Anxiety Disorders: Behavioral Health Training
- Attention Deficit Hyperactivity Disorder: Behavioral Health Training
- Depression: Behavioral Health Training
- Opioid Use Disorder: Behavioral Health Training
- Self-care Burnout Prevention Workshop (PDF)
Member and provider support
Members with mental health and substance use disorders often experience physical health conditions that complicate the treatment and diagnosis of both behavioral and physical health conditions. Here are some additional resources to help coordinate care for members with behavioral and physical health conditions:
- Behavioral Health Provider Toolkit (PDF)
- Care Managers
- Integrated Care – Population Health Program
- Substance use disorder treatment
- Trauma-informed care
Mental health and substance use disorder services and guidance
- Covered services
- Crisis Services Guide (PDF)
- Early and Periodic Screening, Diagnostic and Treatment (EPSDT)
- PerformPlus® True Care — Behavioral Health Providers (PDF)
- Prior authorizations
- Utilization Management Guide (PDF)
Pharmacy benefits and guidance
Most behavioral health medications do not require prior authorization. Providers should check the Preferred Drug List (PDL) before prescribing medications. For questions, call the PerformRxSM Pharmacy Provider Call Center at 1-800-555-5690.