Provider Network Account Executives
AmeriHealth Caritas North Carolina (ACNC) appreciates provider inquiries. The below email boxes are unable to receive protected health information (PHI) and/or secured messages. A provider network account executive (AE) will respond within two business days. At that time, additional PHI can be shared in a secure environment. For inquiries after business hours, contact Provider Services at 1-888-738-0004.
Based on your provider type and region, please choose from the email addresses below. In the body of the email, include the practice name, your NPI or TIN, and the physical address of your practice.
All regions
- Behavioral health (BH)
pnm_bh@amerihealthcaritasnc.com - Electronic Visit Verification (EVV)
AMHC_EVVSupportTeam@amerihealthcaritasnc.com - Federally Qualified Health Clinics (FQHC)
pnm_fqhc@amerihealthcaritasnc.com - Local health departments (LHD)
pnm_lhd@amerihealthcaritasnc.com
All other provider types should select the appropriate regional mailbox below: