Hurricane Helene Disaster Recovery for Members
Are you an AmeriHealth Caritas North Carolina (ACNC) member who has been affected by Hurricane Helene? This page will be updated with new information as it becomes available.
If you need help with medication, temporary housing, or food, please contact Member Services for assistance at 1-855-375-8811 (TTY 1-866-209-6421).
The Emergency Operating Pharmacies Helene resource can be used to find operational pharmacies in the impacted area.
Due to the Hurricane Helene emergency declaration, ACNC has temporarily suspended member postal mailings, including welcome packets and plan ID cards, in impacted counties until October 25, 2024. If you need member ID card information, please contact Member Services for assistance at 1-855-375-8811 (TTY 1-866-209-6421).