Hurricane Helene Disaster Recovery for Members

Are you an AmeriHealth Caritas North Carolina (ACNC) member who has been affected by Hurricane Helene? This page will be updated with new information as it becomes available.

If you need help with medication, temporary housing, or food, please contact Member Services for assistance at 1-855-375-8811 (TTY 1-866-209-6421).

The Emergency Operating Pharmacies Helene resource can be used to find operational pharmacies in the impacted area.

If you need member ID card information, please contact Member Services for assistance at 1-855-375-8811 (TTY 1-866-209-6421).

Residents in 25 western counties and the Eastern Band of Cherokee Indians impacted by Hurricane Helene can apply for help buying food through the Disaster Supplemental Nutrition Assistance Program (D-SNAP). Please see eligibility information and learn how to register by phone at the NC Department of Health and Human Services website.