Summary Notice of Privacy Practices

Protecting your privacy

Your privacy is important to us. That's why AmeriHealth Caritas North Carolina takes great care to make sure we use your protected health information (PHI) correctly and keep it safe. Your personal information may come in spoken, written or electronic form. It can come from:

  • Yourself
  • Your doctor
  • A hospital
  • Other health care providers

There are certain ways we use your health information, keep it safe and share it with others. In general, we may use it to:

  • Provide treatment.
  • Provide benefits.
  • Help your health team treat you and receive payment.
  • Coordinate payment to other insurance companies.
  • Evaluate and improve our services.

We may also use and share your health information for other reasons based on the law and AmeriHealth Caritas North Carolina policies.

For a copy of the full Notice of Privacy Practices or for any questions or comments about PHI, please call Member Services at 1-855-375-8811 (TTY 1-866-209-6421).

For full details about our privacy practices, read the Notice of Privacy Practices (PDF). Espanol (PDF)

Members